Support & Contact

Get Expert Support When You Need It

Ready to transform assessment services? We're here to help you get started, answer questions, or provide the support you need.

24/7
Support Available
30 min
Free Demo Sessions
100%
Secure & Confidential

Video Consultations

Face-to-face demos and support

Phone Support

Direct access to experts

Live Chat

Instant help when you need it

How Can We Help You?

Choose the option that best fits your needs

Healthcare Professionals

Get a personalized demonstration and discuss implementation for your practice

  • 30-minute demo
  • ROI calculation
  • Implementation planning
  • Training overview

NHS Organizations

Executive briefing and pilot program discussion for trust leadership

  • Executive presentation
  • Business case development
  • Pilot program setup
  • Integration planning

Educational Institutions

Discover how our platform can transform your SEND services

  • SEND platform demo
  • SASC compliance overview
  • Implementation timeline
  • Staff training program

Patients & Families

Start your assessment journey or get help with the platform

  • Free screening
  • Assessment guidance
  • Platform support
  • Progress tracking help

Investors

Access our investor materials and discuss funding opportunities

  • Business plan review
  • Financial projections
  • Market opportunity
  • Due diligence materials

General Support

Technical support, general inquiries, or other questions

  • Technical assistance
  • Account management
  • Billing questions
  • General inquiries

Common Questions

Quick answers to frequently asked questions

How quickly can I get a demo scheduled?

We typically schedule demos within 24-48 hours of your request. For urgent requests, we can often accommodate same-day meetings. NHS organizations and large practices receive priority scheduling.

Is there a cost for the initial consultation?

No, all initial consultations, demos, and business case discussions are completely free. We only discuss pricing after you've seen the platform and understand how it can benefit your organization.

Can you integrate with our existing systems?

Yes, we're designed for seamless integration with NHS systems (Lorenzo, Epic, Cerner), educational management systems, and private practice software. Our technical team will assess your specific requirements during the consultation.

Do you provide training for our staff?

Comprehensive training is included with all implementations. We provide role-specific training, ongoing support, and certification programs to ensure your team gets maximum benefit from the platform.

What support do you provide after implementation?

We provide 24/7 technical support, regular platform updates, ongoing training, clinical consultation, and dedicated account management. Our support team includes both technical specialists and clinical professionals.

How do I get started as a patient?

Patients can start immediately with our free screening tool, available 24/7 on our website. No referral is required, and you can complete the assessment at your own pace with professional support available throughout.

Mental Health Emergency?

If you or someone you know is experiencing a mental health emergency, please contact emergency services immediately or use one of these crisis support resources:

Emergency Services: 999
Samaritans (24/7): 116 123
Crisis Text Line: Text SHOUT to 85258
NHS 111: 111